Question 1

Is this an official qualification?

Accepted Answer

It is a UKAME certification, not an awarding-body qualification. Everyone who completes the course receives a Certificate of Attendance. The optional Certificate of Achievement upgrade (£39 + VAT) requires passing an end-of-course test.

Question 2

Why now?

Accepted Answer

Awaab's Law came into force in October 2025. Every social landlord is now legally required to investigate damp and mould complaints within strict timescales and act competently.

Question 3

Can you deliver this in person, on-site at our office?

Accepted Answer

Yes. Tier 1 (Awareness) and Tier 2 (Practitioner) can be delivered as private in-person or private-online cohorts. Tier 3 (Leadership) is only delivered as a private cohort.

Question 4

Will all my staff get a certificate?

Accepted Answer

Everyone who completes the course gets a UKAME Certificate of Attendance. There is an optional Certificate of Achievement upgrade at £39 + VAT per person.

Question 5

How does pricing work for groups?

Accepted Answer

Public-cohort seats are priced per delegate. For 4 or more from the same organisation we apply a 10% discount automatically. For 8+ delegates we offer a private cohort at a fixed day rate.